Friday, January 9, 2015

How to Sell a Boat - It all boils down to PRICE & PRESENTATION!


Presentation done the right way!
Boaters rightly develop an emotional attachment to their boats.  You’ve invested a ton of time, money, and energy into the purchase and you’ve acquired many good memories… but once you’ve made the decision to sell, it’s helpful if you ‘let go’ and start to think of it as someone else’s dream, that will put you in the right state-of-mind to make unemotional selling decisions.

Once the decision is made, there are really two goals; sell it as fast as possible, and sell it for as much as possible.  Gracefully would be nice, that way everyone builds positive relationships and fond memories – that’s what we strive for (although it’s not always easy)! 

Should you use a broker or dealer?  I think that if your boat is worth more than $50,000 the answer is definitely yes.  But if it’s worth less than that, then you may be okay selling it yourself if you have experience doing so.  Regardless, follow the guidelines that follow as much as possible.

I boil the boat selling process into two categories – it’s all about Price and Presentation.  Get them both right, and you will maximize your return in short order!  Get either one wrong, and you will pay the price in time, money, and aggravation.  Keep Price and Presentation in mind as these principles can be applied to selling almost anything:

PRICE, PRICE, PRICE!

 – Why certainly, yours is definitely the nicest boat on the market!  "Sit right back, and you'll hear a tale..."

And you’ve spent all kinds of money in maintenance and on all the latest gee-whiz gadgets! 


It sure would be nice to recover everything invested, but unfortunately most boats are not appreciating assets. 

And you know the saying in real estate about remodel work?  You should only expect to get about 50% back out of a remodeling project.  And that some projects, like kitchens, have more return than other projects?  Same is true with boats, so don’t expect to get more than market value for your boat with all the money spent, almost all boats have money added and that’s what creates the market value.  Neglect a boat’s maintenance, however, and you will pay the price with below market resale.

So it’s usually best to price your boat based on valid market data, and not on emotions.  This brings in the use of a Broker, as most boats priced above $50,000 won’t have accurate pricing information in NADA or other publically available locations.  Brokers and dealers have access to Sold Boats Data that’s available from Yachtworld, this is the boat MLS and is very much like the real estate MLS. 
Make sure your broker shows you the data, they should find comparable sales that justify a realistic ask price.  Analyze the data – what is the average asking price?  What is the average selling price?  What is the typical spread between sales price and asking price for that model?

That type of data is invaluable in making sure you set a realistic price, one that’s neither too low nor too high.  Yes, you want room to negotiate, base that amount on the average ask/sell spread.  If you price out of that range, expect to receive less overall for the sale.

The most common error sellers make is setting the asking price too high – this is also a broker mistake if they allow it, the asking price should be an unemotional decision based on valid market data.  Beware – some brokers may tell you a high listing price in order to get the boat listed with them, knowing that eventually sellers capitulate to the market reality.  This is a surefire way to create a painful and enduring sales experience.

In the past year I’ve seen a couple bad examples of this – either another broker started them out way too high, or the seller insisted on being way above market in hopes of ‘taking a stab at an above market price.’  This very seldom works.  Instead, the actual buyers who are watching the market will get turned off to a boat brought onto the market at too high a price – even once the price is lowered (in frustration) they will not come back as they deem the seller unreasonable.  This is especially true the higher the price of the boat – get above a half-million dollars in value and the pool of eligible buyers becomes very few and very sophisticated.

Sometimes I may think from the data that a price is right, but the market may have changed or there may be something about the presentation of a particular boat that makes it languish.  I recognize this if I don’t become engaged in a serious sales conversation for more than a month, or if there are no written offers received within two to three months.  If this is the case, then it’s best to re-evaluate sooner than later – something isn’t right, price or presentation, and it needs to be corrected.

PRESENTATION!

There are many aspects that go into a good presentation, let’s hit the most important:
  • The boat must be clean!  If it’s not, expect buyers to treat it like a project and expect it to sell at a commensurate price!  This is the reason Nordic Yachts Northwest has its own fully staffed professional detail department.  ALL aspects of the boat need to be evaluated and brought as close to new boat look (and smell) as possible. 
o   Start by removing clutter inside and out.  Remove all personal items and anything you’re not willing to sell with the boat.  Very much like real estate, you want potential buyers to take ‘ownership.’  They don’t want to own your swim suit hanging on the shower rail!  Personal items say it’s the seller’s boat – you want them to take possession.

o   Exterior – Oxidation needs to be removed, the gel coat should be shiny, rails shiny.  Lines and fenders should be new or like new, same with the power cord.  These items date a boat, whereas starting with fresh items say it looks like new and has been well taken care of.

o   Interior – Wood needs to be clean and shine like new.  Carpet and upholstery should be cleaned if in good condition, but replaced if dated or worn.  Windows should shine inside and out.  All drawers and lockers should be clean and empty.  Bilges should be spotless, dry, and odor free.

o   Mechanical – All systems should be checked for functionality and repaired if necessary.  It is smart to change all fluids prior to showing and prior to survey.
  • The boat needs to be highly visible! 
o   This means placing it where it can be easily seen by the public and easily sea trialed.  Choose a brokerage house that believes in letting people sea trial the boat BEFORE they give deposits and sign contracts!  Taking prospective qualified buyers out on the boat shows that there’s nothing to hide and is the very best sales environment there is.  Old school brokers who ‘don’t do boat rides,’ deserve the sales they don’t get.  Also make sure your broker or dealer is active in displaying boats in local boat shows.  This is the most successful place for sales as most potential buyers attend the shows.  They are worth the money and effort – our dealership has tremendous success at the shows, try to get your boat in the shows!

o   Visible not only in the physical world, but also in the digital world!  Listing on the MLS is most important, but so is a dealership that is active online with a good website and online advertising.  Online, by the way, is where it’s at and where it’s going.  Printed magazine ads are still used, but are expensive and progressively less effective – they typically help a brokerage establish their brand, but are not as successful in finding buyers as online ads and boat show presence.

o   Visibility also means relationships and contacts.  Experienced brokers know the market and have spent time at shows and boating getting to know who and where potential buyers are.
  • The more pictures, and the higher the quality of the pictures, the faster and for more money the boat will sell!  I take good pictures, yet I still hire a professional photographer for all sales as it’s worth it.  I have sold many boats to buyers sight unseen, just based on the pictures!  And I know that good quality photos bring more lookers and result in higher sales prices.  The setting, the light, everything must be considered, including the possibility of video.  Look for a brokerage that uses professionals and who detail and then stage the boat in advance, it makes a huge difference.

Actual Broker Picture (Bad)

Professional Photographer Picture (Good!)
Note that once we got involved with this boat, we removed the clutter, detailed it correctly, then presented it in a photogenic setting.  Which boat would you be interested in?
  • If possible, pre-survey the boat.  A marine and/or a mechanical survey is typically done by the buyer, and is their responsibility to pay for.  However, many issues can come up during the survey process and it can take a long time to schedule it initially and then to address any items found.  My experience tells me that a pre-survey is worth the expense.  It identifies potential problem areas so that they are resolved before the sale is made.  This is proactive and can save many headaches, well worth the expense and many buyers will accept the survey thus making for a quick and painless closing.  Also, having all systems and potential problems worked out in advance make the boat look well cared for – this is the right way to sell a boat – fresh fluids, up to date maintenance, clean bottom paint, new zincs, and a fresh survey to prove it.  A good broker knows the good surveyors and will accompany or check in on them during the survey to answer questions or even fix small items prior to them making it into the survey – another reason working with a full service dealership with maintenance personal is a positive.
There are many, many aspects to creating a good presentation, I have touched on only a few of the important ones.  Take the time to consciously address presentation with your sales broker, and make sure it’s a high priority for them.  Look at the other boats they represent, are they presented well?  Are they CLEAN?  Are they displayed professionally where the public can view them.  Are they professionally photographed?  Do they take them to local boat shows?  Do they inspect items and work proactively to prevent problems that may come up during a sale? 

Best of luck with your sale, I hope it’s a great experience for you.  Keep a positive but unemotional outlook and you will have fun and be proud knowing that your former boat is out making healthy dreams come true for another family!

See you at the shows!

Nate Martin